Refund Policy

1. 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all purchases. If you are not satisfied with your order for any reason, you may request a refund within 60 days of the delivery date.

2. Return Shipping & Address

Please note that the customer is solely responsible for paying all return shipping costs. Shipping fees from the original purchase are non-refundable.

All physical returns must be shipped to our official return fulfillment center at the following address:

3. Conditions for a Refund Request

To be eligible for a refund, the following conditions must be met:

• Your request must be submitted within 60 days of the delivery date
• You must provide your order number and proof of purchase
• The product must have been purchased directly through our official website
• Products purchased from third-party retailers are not eligible for our refund guarantee

4. How to Request a Refund

To initiate a refund, please contact our support team at: contact.nxsupplements@gmail.com

Please include the following in your message:

• Your full name
• Order number
• Email used at checkout
• Reason for your refund request

5. Processing Time

Once your refund request is received and verified, we will process your refund within 5–10 business days. You will receive a confirmation email once the refund has been issued. The time it takes to reflect in your account may vary depending on your bank or payment provider.

6. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Requests submitted after the 60-day window has passed
• Products not purchased through our official website
• Claims without a valid order number or proof of purchase

7. Questions

If you have any questions about our refund policy, do not hesitate to reach out to our support team. We are here to help and will do our best to resolve any concerns fairly and promptly.